Restoration Cleaning

Restoration cleaning after water, smoke or neglect.

When a property needs more than a clean. We assess the damage, document it for your insurer and get the building back to usable.

  • Fast response
  • Insurance documentation
  • Fully insured crews
02 6258 3883Serving Canberra & Queanbeyan, ACT · quotes back within a business day
Free · no obligation

Need help today?

Leave your number and we'll call straight back. If it's urgent, ring us instead.

  • Written fixed price, no surprises
  • Fully insured, police-checked cleaners
  • No lock-in contracts
Prefer to talk? 02 6258 3883
Same day
Response where we can
30+
Years in Canberra property
Photo
Documentation for insurers
$20m
Public liability cover
What we deal with

Three very different problems.

Each type of damage needs its own approach, and the first 48 hours usually decide how much can be saved.

Water damage

Water damage

Burst pipes, storm ingress, overflowing appliances and failed hot water systems.

  • Water extracted from carpet, underlay and hard floors
  • Structural drying with air movers and dehumidifiers
  • Moisture readings recorded through the dry-down
  • Mould risk assessed before we sign off
Smoke and soot

Smoke and soot

Kitchen fires, wood heater damage and neighbouring-property smoke.

  • Soot removed from walls, ceilings and hard surfaces
  • Odour treated at the source, not masked
  • Contents cleaned or listed as unsalvageable
  • Ducts and filters flagged for replacement
Neglect and hoarding

Neglect and hoarding

Deceased estates, abandoned tenancies and properties left far too long.

  • Discreet, respectful crews and unmarked approach
  • Waste sorted, removed and disposed of properly
  • Full sanitise of kitchens, bathrooms and floors
  • Property returned in a lettable or saleable state

Dealing with damage right now? Call us — we answer after hours.

Our response

Assess, stabilise, restore.

You'll know what we found, what it will take and what it will cost before the big work starts.

01

Attend and assess

We get on site quickly, find the extent of the damage, take moisture readings and photograph everything.

02

Stabilise the damage

Water extracted, drying equipment set up, contaminated material removed so the problem stops spreading.

03

Clean, deodorise, hand back

Full clean of affected areas, odour treatment, final readings and a written completion report.

Ready to get started? Book your free site visit.

Time matters

Call us before the carpet dries into a bigger problem.

Water spreads and mould follows. If your property has been affected today, ring 02 6258 3883 and we'll tell you what to do in the meantime — even before we arrive.

Equipment

The gear that does the actual restoring.

Restoration is an equipment job. Mops and good intentions don't dry a building.

Truck-mount extraction

High-volume water removal from carpet, underlay and hard floors.

Air movers & dehumidifiers

Structural drying that pulls moisture out of the building, not just the surface.

Odour treatment

Thermal and hydroxyl treatment for smoke odour that won't wash out.

Waste removal

Licensed disposal of contaminated material and unsalvageable contents.

Need this on your site? Ask us for a fixed price.

Paperwork your insurer will actually accept.
Hawker Bros · Canberra
Insurance and reporting

Paperwork your insurer will actually accept.

Most restoration jobs end up in front of an insurer or a property manager. We document as we go so your claim isn't held up by missing evidence.

  • Photographs before, during and after
  • Moisture readings logged daily
  • Itemised scope of works and invoice
  • Written completion report
  • Contents list where items can't be saved
  • Direct liaison with your assessor if you'd like

We work for you, not the insurer — but we make it easy for both.

Want all of this covered at your site?

Hawker Bros cleaner working in a Canberra commercial building
Discreet

Unmarked arrival and respectful crews for sensitive jobs.

Why owners and agents call us

A calm, local crew on what's usually a bad day.

We tell you what's realistic

Some carpet and cabinetry can't be saved. Knowing early saves you money.

One crew, start to finish

The same people assess, dry and clean, so nothing gets lost in a handover.

Property managers welcome

We work with Canberra agents on tenancy and estate clean-ups regularly.

Clear written costs

Emergency attendance is priced separately from the restoration scope — no blurred lines.

What happens next

One phone call gets it moving.

We'll give you advice immediately, then attend, assess and stabilise before quoting the full scope.

01

Call us

Tell us what's happened. We'll give you immediate advice and an attendance time.

02

On-site assessment

We document the damage, stabilise it and give you a scope and price.

03

Restore and report

Work completed, final readings taken, written report and invoice issued.

Jobs we've handled

Called in when it really matters.

Hot water system let go into the hallway overnight. They had extraction gear running within hours and the insurer accepted their report without question.
Homeowner
Curtin
We manage a lot of properties and this is who we call for the difficult ones. Discreet and thorough.
Property Manager
Canberra agency
Smoke damage through the whole unit after a kitchen fire. The odour is genuinely gone, which I didn't think was possible.
Landlord
Belconnen
Water damageSmoke damageDeceased estatesTenancy clean-upsInsurance work
Pricing

How restoration work is priced.

No two restoration jobs are alike, so we price the attendance and assessment separately from the restoration scope.

  • Attendance and assessment quoted upfront
  • Itemised scope before major work begins
  • Documentation suitable for insurance claims
  • Urgent? Call 02 6258 3883 now

Get your fixed written price — free and no obligation.

01

Extent and type of damage

Area affected, how long it's been wet, and whether contamination is involved.

02

Drying time required

Equipment on hire per day until moisture readings come back in range.

03

Waste and contents

Removal and disposal of unsalvageable material is itemised, not estimated.

Common questions

Restoration questions, answered.

Still not sure about something? Ask us directly — we'll give you a straight answer.

Still deciding? Get a free, no-obligation quote.

Something's gone wrong at your property?

Call us now and we'll tell you what to do in the meantime — then get a crew to you as fast as we can.

  • Free, no-obligation quote
  • Fully insured & police-checked
  • No lock-in contracts
  • Locally owned since 1992

Cleaning across Canberra & Queanbeyan, ACT